FAQ
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What products does Bianco Reinforcing offer?
We supply a wide range of steel reinforcement products, including reinforcing mesh, bars, and related accessories for commercial, civil, and residential construction projects.
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How can I request a quote?
You can request a detailed quote by contacting our team directly at (08) 8360 1111 or via email at Reoadmin@biancoreo.com.au
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What is the process for ordering reinforcement products?
Once you receive a quote and approve it, you can place an order with our team. We will process your order and schedule delivery or pickup based on your project’s requirements.
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How long does it take to get my order?
Delivery times vary depending on the size of the order, product availability, and your location. Typically, we aim for prompt dispatch and will provide you with estimated delivery timelines upon order confirmation.
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Where do you deliver, and what are the delivery charges?
We deliver throughout the Adelaide regions of South Australia. Delivery charges depend on the size of the order and the distance from our manufacturing site. Please contact us for a tailored delivery estimate.
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Can I collect my order from your facility?
Yes, you can arrange to collect your order from our Gepps Cross facility. Please confirm pickup arrangements when placing your order.
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Do you offer custom cutting and bending services?
Yes, we offer cutting and bending services to meet your specific project requirements. Please provide your design specifications when requesting a quote.
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What should I do if I receive damaged or incorrect products?
If you receive damaged or incorrect products, please contact our customer service team immediately.
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What is your return policy?
We accept returns for unopened accessories and stock items only. Products must be in their original condition. Please contact us to initiate the return process for a credit or refund.
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How do I apply for a job at Bianco Reinforcing?
We’re always looking for talented individuals to join our team. You can apply for a position by submitting your application on our Careers page. Please be clear to state what area you are interested.
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Is my personal information safe on your website?
Yes, we take privacy seriously. All personal information you provide is protected in line with our Privacy Policy, and we do not share your details with third parties without your consent.
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How can I report misconduct anonymously?
We offer a Confidential Whistleblower Form that allows you to report any unethical behaviour or misconduct anonymously. Your privacy is our priority, and all reports will be handled with confidentiality.
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Do you offer sustainability-focused products?
We are committed to sustainability and offer products that meet Australian environmental standards.
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How do I contact customer service?
You can reach our customer service team at (08) 8360 1111 or email us at Reoadmin@biancoreo.com.au Our team is available during business hours to assist you.
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Is steel a recyclable material? How should I dispose of it?
Yes, steel is a highly recyclable material. We encourage our customers to recycle or dispose of steel responsibly. Steel can be melted down and repurposed, which significantly reduces environmental impact and conserves resources. Please consider taking unused steel products to a local recycling facility or contacting waste management services that handle recyclable materials.